My coaching is uniquely tailored to the specific challenges of product-based businesses. With over 20 years of experience and involvement in generating over $1.5bn in product sales in small business environments, I bring practical insights and strategies that are directly applicable to your business model, whether you're at the startup phase or looking to scale up.

Investing in business coaching can yield significant returns. It's not just about immediate problem-solving; it's about setting up your business and your thought processes for long-term success. When starting or growing a product business, the financial risks can be tremendous. I have have learned from my own mistakes over the past 20 years. Product selection, manufacturer selection, appropriate quality management, meeting regulatory requirements and endless other ongoing decisions can make the difference between a business being operational tomorrow, or not.

Whether you are investing your savings or accumulated profits into a project, I can help to minimise risks and improve chances of success far beyond any regular business coach, online course or 20-something year old e-commerce guru.

Absolutely. I prioritize getting to know your business intimately. Understanding your unique challenges and goals is the first step in my coaching process. This ensures that the advice and strategies I provide are not only industry-relevant but also customized to your specific business needs. Every business is different. This is why I will not create a one-size-fits-all coaching approach for my clients.

The time commitment can vary based on your specific needs and goals. However, I strive to make coaching as efficient and impactful as possible, typically involving regular sessions and actionable steps that fit into your busy schedule without overwhelming it. Most of my plans include email or WhatsApp support, meaning you can access me at your convenience outside of scheduled calls.

My goal is to ensure your utmost satisfaction when working with clients. I take great pride in my experience, my work and relationships. If you're not satisfied with the coaching process, I encourage open communication to address and rectify any issues. My approach is flexible and client-focused, allowing for adjustments to meet your expectations.

While immediate improvements can happen, substantial and sustainable growth typically takes time. The timeframe varies based on your specific goals and business dynamics. However, you'll start developing new perspectives and strategies from our first session, setting the foundation for ongoing improvement.

Success does not happen over night. In fact there is no such thing as guaranteed success. I strive to support your business journey through the transfer of industry knowledge, experience and insights to mitigate risk, increase opportunities for success, and importantly develop your own learning.

Yes, the principles are applicable across a wide range of industries within the product-based sector. I adapt my methods to fit your industry's specific challenges and opportunities, ensuring relevant and effective guidance. My own experience stems from product categories including household electrical, consumer electronics, homewares, DIY and furniture. Whilst I can bring specific deep insights to the table from these sectors, the principles of running a consumer product business are similar, regardless of the product type.

I divide my time between corporate client work in the form of both hands-on consulting, board advisory and Non-executive roles, alongside coaching. This work provides me with real hands-on access to the latest news, technologies, trends and strategies within the consumer products and retail industry.

Client confidentiality is paramount. All discussions and business details shared during coaching sessions are kept strictly confidential to maintain trust and privacy. I have NDA contracts available for clients that would prefer a legal agreement.